A traveller looking out over an airport apron at golden hour

Independent travel assistance · United Kingdom

Your Journey.
Planned Around You.

Personalised travel itineraries with independent assistance for the details that matter.

We are not an airline and are not affiliated with or endorsed by any airline unless expressly stated.

Why travellers choose us

Travel support, built around your journey

Personalised

Your itinerary is built around your destination, dates and preferences.

Independent

We are an independent travel assistance provider, not an airline.

Transparent

Know exactly what your package includes before payment.

Digital

Your personalised itinerary is delivered digitally to your account.

Choose your journey

Six journey packages

Every package includes a personalised custom destination itinerary and one included travel assistance service. Add more at any point before you pay.

Essential Journey

For travellers who want their journey planned and their preferred seating request handled.

  • Custom Destination Itinerary
  • Preferred Seat Assistance

Extra Comfort Journey

For travellers who need additional baggage support for their journey.

  • Custom Destination Itinerary
  • Extra Baggage Assistance

Lounge Journey

For travellers who want a more comfortable airport experience.

  • Custom Destination Itinerary
  • Airport Lounge Access Assistance

Fast Track Journey

For travellers looking for a smoother airport experience where fast-track services are available.

  • Custom Destination Itinerary
  • Airport Fast Track Assistance

Premium Upgrade Journey

For travellers who want to register their interest in a premium cabin upgrade.

  • Custom Destination Itinerary
  • Business Class Upgrade Wishlist

Flexible Journey

For travellers who may need assistance exploring alternative travel dates.

  • Custom Destination Itinerary
  • Flight Date Change Assistance

How it works

Four considered steps

01

Choose your journey

Select the package that best suits your trip.

02

Personalise

Tell us about your destination, dates and preferences.

03

Customise

Add additional travel assistance services if required.

04

Receive & travel

Receive your digital itinerary and track your assistance requests.

Customise your journey

Add only what you need

Your package already includes one assistance service. Everything else is optional, individually priced and tracked separately in your account.

Services that depend on an airline or airport are subject to availability and applicable provider conditions.

Customise your journey

Need more support?

Add additional assistance services to your journey. Everything is optional and clearly priced.

  • Preferred Seat Assistance

    Included with this package

    Included
  • Extra Baggage Assistance

    Support with arranging additional baggage allowance.

  • Airport Lounge Access Assistance

    A calmer start to your journey, where lounges are available.

  • Airport Fast Track Assistance

    Assistance with fast-track services where they are offered.

  • Business Class Upgrade Wishlist

    Register your interest in a premium cabin.

  • Flight Date Change Assistance

    Help exploring alternative travel dates.

Total

£129

Final total confirmed at checkout.

Continue to checkout

Compare

What each journey includes

Every package shares the same foundation. The difference is the assistance service included as standard.

FeatureEssentialPreferred SeatExtra ComfortExtra BaggageLoungeLounge AccessFast TrackFast TrackPremium UpgradeUpgrade WishlistFlexibleDate Change
Custom destination itinerary
Included assistance
Additional services available
Digital delivery
Customer dashboard
Journey tracking
SelectSelectSelectSelectSelectSelect

Questions

Clear answers, before you buy

If something is not covered here, our team will answer it directly.

Build your journey today

Tell us where you are going. We will plan the days and handle the details that depend on someone else.

Create my journey